Privacy Policy

Last updated: 2026-06-21 23:20:52

This Privacy Policy explains how TRXN (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website at gettrxn.com, our payment verification platform, APIs, and related services (collectively, the “Service”).

1. Information We Collect

1.1 Information You Provide

When you create an account, join our waitlist, or contact us, we may collect:

  • Account information: name, email address, company name, and login credentials
  • Business information: wallet addresses, invoice details, and product or service descriptions
  • Communications: messages you send to us, including support requests and feedback

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

  • Device and browser information: IP address, browser type and version, operating system, and device identifiers
  • Usage data: pages visited, features used, actions taken, timestamps, and referring URLs
  • Log data: server logs, error reports, and performance metrics

1.3 Information from Third Parties

We may receive information from:

  • Blockchain networks: publicly available on-chain transaction data used to verify payments
  • Exchange rate providers: cryptocurrency pricing data from providers such as CoinMarketCap and CoinAPI
  • Analytics providers: aggregated usage and performance data

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate and improve the Service. These may include:

  • Essential cookies: required for the Service to function (authentication, security)
  • Analytics cookies: help us understand how the Service is used
  • Preference cookies: remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide the Service: create and manage your account, verify on-chain payments, generate invoices, and deliver core platform functionality
  • Improve the Service: analyze usage patterns, diagnose technical issues, and develop new features
  • Communicate with you: send service-related notices, respond to inquiries, and provide support
  • Send updates: deliver product announcements, new chain support notifications, and relevant guides (you can opt out at any time)
  • Ensure security: detect and prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations: meet regulatory requirements and respond to lawful requests

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to use your information only as directed by us.

3.2 Blockchain Data

Invoice and payment verification data interacts with public blockchain networks. Wallet addresses and transaction details recorded on-chain are inherently public and visible to anyone.

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation, subpoena, or court order
  • Protect and defend the rights or property of TRXN
  • Prevent or investigate potential wrongdoing in connection with the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

3.4 Business Transfers

If TRXN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records as required by applicable law

When information is no longer needed, we delete or anonymize it in accordance with our data retention practices.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you
  • Correction: request that we correct inaccurate or incomplete information
  • Deletion: request that we delete your personal information, subject to legal retention requirements
  • Portability: request a copy of your data in a structured, machine-readable format
  • Objection: object to processing of your personal information for certain purposes
  • Restriction: request that we restrict processing of your personal information
  • Withdraw consent: where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6.1 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to delete your personal information, and the right not to be discriminated against for exercising your privacy rights.

7. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, providing additional notice. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

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